Mynstra

Privacy

Draft. The text will be reviewed before the website formally goes live.

Mynstra ráðgjöf ehf. (company ID 491224-0960) is responsible for the processing of personal data received through this website. This page explains what information is collected, for what purpose, and what your rights are.

Inquiries

When you send an inquiry through the website, we receive your name, email address and message, and your workplace and phone number if you give them. If you tick the box to include the conversation, we also receive your conversation with the agent.

The information is used to answer the inquiry and to communicate about what it concerns. The inquiry arrives as an email in Mynstra's mailbox at Microsoft and is kept there for as long as the communication requires.

The email is sent through the email service Postmark, which keeps information about sent emails for a limited time.

The chat

Questions you type in the chat are sent to Anthropic, which runs the AI model Claude, so that an answer can be generated. Mynstra does not store the conversations. Anthropic does not use data received through its API to train models, and keeps it for a limited time under its terms.

Do not type sensitive personal information, ID numbers or passwords in the chat.

Transfers outside the EEA

Anthropic, Postmark and Google are US companies, so information from the chat, inquiries and web analytics may be processed outside the European Economic Area.

Mailing list

If you sign up for the mailing list, we receive your email address and the time you signed up. It is used only to send you occasional emails from Mynstra about new articles and courses. You can unsubscribe at any time by replying to an email or writing to mynstra@mynstra.is.

Cookies and analytics

If you allow it, we use Google Analytics to see how the website is used, e.g. which pages are viewed. Google Analytics sets cookies and Google processes the information. If you decline, no analytics are started. You can change your choice at any time: change your analytics choice.

The website also stores your analytics choice in your browser, and the conversation with the agent while the tab is open.

Your rights

You have the right to know what information we hold about you, to have it corrected or deleted, and to object to processing. Send a request to mynstra@mynstra.is.

If you believe the processing breaches data protection law, you can complain to the Icelandic Data Protection Authority, Persónuvernd.

Controller

Mynstra ráðgjöf ehf.
Company ID (kennitala) 491224-0960
mynstra@mynstra.is